Budva – Tourists who are staying on Montenegrin coast this season too have the possibility to direct their complaints and critiques as well as praises using a special number 9817 to Ministry of tourism.
Service which works 24 hours a day according to the words of the director of Montenegrin tourist center Miroslav Dragicevic will note all suggestions of guests and will send them further to the addresses of state and local inspection and other services in charge in order for those problems to be solved.
Service of the phone for complaints nd praises of the Ministry of tourism and protection of environment 9817 during the last week had totally 335 calls of which 268 were complaints and 67 praises.
Majority of complaints of tourists and local people was related to construction works, too loud music, charge of entrance, usage of beach equipment and cleanness of the beaches, as well as on dumps.
Praises which came through the phone 9817 were related to the concert of the Tolling Stones, to efficiency of solving of complaints, comfortable accommodation, as well on the action “Let’s make it clean”. As always majority of calls came from the metropolis of tourism considering the fact that the majority of tourist in Montenegro are resting in Budva.
Out of 77 charges from Budva, 17 are related to construction works, 14 to charge of entrance and usage of beach equipment and cleanness of the beaches, 12 because of the too loud music, 8 because of the dumps, and 6 charges at the expense of dealers of rooms. Three charges were related to presence of animals in urban area, three for lack of parking lots and tourist also complained for the mosquitoes, neighbors and road conditions.
Tourists in Budva has reprimands on crowd, at the existence of just one market, on scooters which disturb the swimmers, guides who have no licenses, not issuing of fiscal receipt, beggars, non-functional pay phones and unkind employees.
Four of totally 10 complaints in Petrovac were related to construction works, two for the charge of entrance on the beach, usage of equipment and cleanness of the beaches, and they are also bothered with the lack of parking lots, outpour of sewerage channels, as well with the dumps and scooters which are disturbing the swimmers.
Out of 48 charges in Herceg Novi 10 are related to too loud music, 5 on charge of entrance on the beach, usage of equipment and cleanness of the beaches, dumps, outpour of sewerage channels and lack of light on the road.
In Bar there were 36 complaints, of which 15 were related to too loud music, 6 to dumps and lack of parking lot, while out of 21 complaint from Sutomore 9 are related to too loud music and 6 on dumps.
Tourists who are spending their vacation in Kotor complained on construction works for which there were 5 complaints of totally 16 of them, and two were related to too loud music, two to outpour of sewerage channel, two on dumps, and two on scooters who are disturbing the swimmers.
Tivat also has 16 complaints and 4 were related to too loud music and 4 to construction works while there were 12 complaints in Ulcinj, and 9 of those 12 were because of the too loud music.
Tourists on Montenegrin coast were complaining on the noise of the air conditions, at dealers of rooms, on transporters, illegal renting of accommodation, stray dogs, illegal construction, presence of animals in urban area, lack of water, boats which speak over megaphones, bad roads, noise of trucks, as well as because of the dogs on the beaches, illegal parking and lack of electricity.